Live prices for your dates · free cancellation on many rooms

Ryokan · Hakone · Kanagawa

The Fujiya Hotel

A storied 5-star retreat in the mountains of Hakone, blending heritage charm with modern comforts.

  • Historic charm and elegant gardens
  • Indoor and seasonal outdoor pools
  • On-site hot spring bath and spa
9.1 Perfect 2299 reviews Booking.com 9.1 · 2299 reviews

About

The Fujiya Hotel

The Fujiya Hotel is one of Japan's most storied resorts, a 5-star property in the mountain town of Hakone. Since its early days, it has welcomed guests with a blend of Western and Japanese aesthetics, set among beautifully landscaped gardens. The hotel's museum chronicles its rich past, with notable former guests including John Lennon and Neil Armstrong, adding a layer of cultural significance to any stay.

Rooms range from cozy Main Building doubles to expansive suites in the Flower Palace and Forestwing wings. Many offer views of the gardens or mountains. The hotel provides extensive amenities: indoor and seasonal outdoor pools, a hot spring bath, sauna, massage services, a fitness studio, and multiple dining options, including Japanese, French, and Western cuisine. Free Wi-Fi, parking, and wheelchair access are also available.

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Historic charm and heritage appeal — The Fujiya Hotel is a landmark property with a museum celebrating its past and famous guests. The old-world aesthetics and traditional Japanese gardens are frequently praised by guests.
  • Excellent staff and service — Guests consistently highlight the courteous and attentive staff, from helping with parking to personally escorting guests to local restaurants. High service ratings reflect this.
  • Extensive on-site amenities — From indoor and seasonal outdoor pools to a hot spring bath, sauna, massage, and fitness center, the hotel offers a wide range of leisure facilities. A spa is free for all residents.
  • Beautiful natural setting — Located near Hakone National Park with views of Mount Fuji, the hotel is surrounded by mountains and greenery. Guests appreciate the quiet, scenic environment and the hotel's own gardens.

Worth weighing

4 to weigh
  • Some rooms are a long walk from the entrance — Certain rooms in the Forestwing or Flower Palace wings may require a walk of 100 meters or more from the main entrance. This could be a consideration for guests with mobility issues.
  • Breakfast may be pricey — The hotel's breakfast is considered by some guests to be expensive, with suggestions to opt for nearby bakery or convenience store options instead.
  • Mixed comfort and facilities ratings — With Comfort rated 7.7 and Facilities 7.8, some aspects of the rooms or amenities may not meet the high expectations set by the overall rating. This suggests varying experiences.
  • Pets are not allowed — The hotel has a strict no-pets policy, which may be a drawback for travelers with animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Forestwing Twin Room Japanese cuisine Time 2000

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Forestwing Twin Room Western cuisine Time 2000

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Main Building Junior Suite

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Main Building Double Room

  • 1 Double bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Comfy Lodge or Restful Cottage Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Comfy Lodge or Restful Cottage Deluxe Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Main Building Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Flower Palace Heritage Suite

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Forestwing Twin Room Forest Side

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Forestwing Corner Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Flower Palace Heritage Suite Chrysanthemum

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Flower Palace Junior Suite

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Comfy Lodge or Restful Cottage Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Flower Palace Deluxe Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Forestwing Twin Room Garden Side

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Forestwing Premier Suite

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Flower Palace Penthouse Suite 2 Bed Rooms

  • 4 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Wellness

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Hot spring bath
  • Public Bath
  • Sauna
  • Massage
  • Spa & wellness centre

Food & Drink

  • Restaurant
  • Poolside snack bar
  • Coffee shop
  • Children's menu
  • Welcome drink
  • Happy hour
  • Tea and coffee facilities
  • Electric kettle

Services

  • 24-hour reception
  • 24-hour security
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Luggage storage
  • Currency exchange
  • Safe deposit box
  • Concierge

Accessibility

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Toilet for disabled
  • Bathroom for disabled

Business & Events

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Outdoor & Activities

  • Garden area
  • Sun terrace
  • Terrace
  • Hiking

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.1
Perfect 2299 reviews

Guest-rated 9.1/10 from 2,299 reviews

Booking.com · 9.1 · 2299 reviews
9.1Verified guest

“Wonderful amenities including a spa, indoor pool, and round-the-clock reception. The staff helped me find parking on my first visit—much appreciated. I highly recommend dining at the restaurant.”

9.1Verified guest

“The comfort and luxury were exceptional, with friendly staff and proximity to scenic attractions. The setting was very quiet and peaceful.”

9.1Verified guest

“Everything was well-kept, and the staff were courteous. Views over the garden and the table setting were lovely. Rooms were affordable and perfectly comfortable with a private bathroom. The American breakfast was great—I thoroughly enjoyed my stay.”

9.1Verified guest

“The staff and service were superb. They recommended a local pub for dinner and, concerned we might not find it, personally took us there—it was excellent. The grounds and buildings were beautiful.”

9.1Verified guest

“I loved the rich history and the old-world aesthetics. It was wonderful to be surrounded by nature in the mountains while still enjoying a luxurious stay. Most staff spoke a little English.”

9.1Verified guest

“Breakfasts were more than adequate, with multiple courses. The location was unbeatable, near the train station and close to restaurants and eateries.”

04 — Location

Getting around Hakone

The property sits in Hakone.

Getting There: The hotel is near the Miyanoshita area, close to the Hakone Tozan Railway. The cable car and gondola are just off the property, providing access to the surrounding mountains.

Local Sights: Hakone National Park is a must-see with views of Mount Fuji. The Pola Museum of Art is about 10 minutes by car. The hotel's own gardens and on-site museum are also worth exploring.

Dining Options: Beyond the hotel's restaurants, there are local eateries and a Japanese pub recommended by staff. A bakery and convenience store are nearby for budget-friendly options.

359 Miyanoshita, Hakone, Kanagawa, 250-0404, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
159 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is at 11:00.

Is parking available at the hotel?

Yes, the hotel offers on-site parking, and guests have mentioned free parking.

Are pets allowed?

No, pets are not allowed at the hotel.

Does the hotel have a swimming pool?

Yes, there is both an indoor swimming pool and a seasonal outdoor pool.

Are there hot spring baths?

Yes, the hotel features a hot spring bath and public bath.

Does the hotel offer airport transfer?

The information provided does not mention airport transfer services. Please contact the hotel directly for assistance.

The bottom line

The Fujiya Hotel delivers a unique blend of history, luxury, and natural beauty. With outstanding service and a wealth of amenities, it's a strong choice for those seeking a memorable mountain retreat. Be prepared for potentially high breakfast costs and some walking distances.

9.1A historic escape with modern comforts, ideal for nature lovers and history buffs.

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